Equine Marketplace AU
Privacy policy
What information is collected, where it appears, and how to raise a privacy concern.
Draft for owner review · Updated 28 October 2026. Operator details and a working support address must be confirmed before these policies are finalised.
Information we collect
Account details include your email and display name, and sign-in details supplied by your chosen sign-in provider. We store the ads, descriptions, prices, locations and photos you submit; conversations and messages; and records of advertising purchases and subscriptions. Hosting and security services may process IP addresses, device information, error logs and requests.
Public listings and private messages
Ads, listing photos, listing locations and seller display names are publicly accessible and may be indexed by search engines or shared by others. Do not include your home address, identity documents, bank details or other sensitive information in a public ad. Messages are available to the conversation participants through the app; they are not end-to-end encrypted. Authorised service operators may access stored information where necessary for support, security or legal obligations.
Why information is used
We use information to operate accounts, display and search ads, deliver messages, apply paid advertising access, maintain security, resolve problems and comply with legal obligations. We do not sell your personal information.
Service providers and payments
Lovable Cloud provides hosting, account and data services; Stripe processes advertising payments; and a sign-in provider may handle your chosen social login. Your full card details are entered into Stripe’s checkout rather than stored by this app. Providers may process information outside Australia under their own privacy terms. Goods and service payments agreed directly between users are not processed by the marketplace.
Browser storage and security
Browser storage keeps you signed in and remembers whether you dismissed the installation prompt. Clearing it may sign you out or reset those preferences. Access controls restrict account and message access, but no online service can guarantee absolute security.
Retention, access and deletion
Information is retained while needed for marketplace operation, support, security and lawful recordkeeping. You can delete your ads in My ads. Account deletion, access and correction requests require contacting the operator once the support address is confirmed; there is currently no self-service account deletion button. Financial records and backup copies may need to be retained after deletion.
Privacy questions and complaints
The owner is confirming the operational support address; the placeholder address currently shown on the site must not be treated as a verified inbox. Once confirmed, send privacy requests to that address without including passwords or card details. If applicable Australian privacy laws cover your concern, you may also seek guidance from the Office of the Australian Information Commissioner at oaic.gov.au.